Shipping/Exchange Policy

Shipping Policy

At Desireleather.com, we have a clear and understandable Shipping policies for the satisfaction of our customers, which is also our top priority. They are as follows:

  • Every order to our online store requires 10-12 working days to prepare your order and shipment.

 

  • After you successfully make your payment, our automated system sends us the Order Confirmation via email. If you are not sure that we received your order, simply send us an email at sales@desireleather.com to confirm the order has been received.

 

  • We offer Free worldwide shipping to all over the world. We just make use of the most familiar courier services like FedEx, UPS and DHL to ensure the safety of your orders. You will be given the tracking number once we ship out your jacket, so you can trace your order easily.

 

  • Please Do Not give P.O. Box/APO/FPO addresses as the courier services don’t accept them. So, please provide us with your physical street address for shipping purpose. Also mention your contact number, in case if the courier person wants to contact regarding address query, if needed.

 

 

Please contact us at sales@desireleather.com for any further information.

Returns & Exchange Policy:

Here at DesireLeather.com, we present simple yet professional Return/Exchange services. We know that provide you the best for what you have paid for. If you have any trouble regarding the quality of our product, we would be glad to exchange it or you also have the choice of Return/Exchange service within 30 calendar days of your jacket’s delivery date.

Email us at sales@desireleather.com before returning any product, so we may know beforehand.

Here are some obligations about the return/exchange policies that you should know:

 

  • You can only Return/Exchange product(s) purchased by desireleather.com

 

  • You have a full 30 days to either Return or Exchange if you are not completely satisfied with our product. After this timeframe, this option will not be applicable.

 

  • We also offer store credits to customers, so that they can use it for their future purchase from our online store.

 

  • If the jacket is damaged, torn and/or abused, then you are not entitled to get either Return/Exchange option.

 

  • Every Return / Exchange must be returned back to our warehouse where it was shipped out from. Please remember to let us know before you send us any Return / Exchange product and also contact us via email at sales@desireleather.com for shipment address.
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